Upon arrival at the airport. you will meet our local representative who will transfer you to the hotel.

Upon Check-out from the hotel. our local representative who will transfer you to the airport.

CANCELLATION, RETURN & REFUND POLICY

Thanks for confirm Tour Package at Renaissance Holidays If you are not entirely satisfied with your purchase, simply return! Refund Modality: The company will refund the money exactly the way it was received. The Refund process will be the same as per the Payment modality. However, claiming refunds for any purchases made through MFS (Mobile Financial Services) e.g. Bkash, Nagad, Rocket etc will incur a service/cash-out charge which has to be borne by the customer. The charge amount will vary according to the MFS availed during the purchase. Returns Bought something online, but it’s not what you expected it to be. Don’t worry, we’re here for you You have 7 to 10 Working days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Here's how to return an item: Call our customer service hot line 01958618226 with order details for the assistance.

Refund Policy -

15 days prior to the Travel Date - 50 % of Total Holiday Cost.

10 days prior to the Travel Date - 75 % of Total Holiday Cost.

05 days prior to the Travel Date - 100% of Holiday Cost will be Non-Refundable.

All tax and  services are include

Package Inclusions:

•  Air Ticket
•  Hotel accommodation
• Breakfast
• City Tour
• All Transfers

«= Hotel Hulhumale: Noomo, Vilu Rest, Riz, Awesome Suits Beach Arena or Similar.

«= Hotel Kandy: Hotel Royal Kandyan or Similar

«= Hotel Colombo: Western Colobmo, GHS Colombo or Similar

Holiday Exclusions:

•  Personal Expense
• Sri Lanka ETA (Visa)